Go to the Windows Settings > System > About page
Or run: ms-settings:about
Select and copy your computer name (labeled as device name)
Paste the pain text in the email or other communication with your help desk.
Go to the Windows Settings > System > About page
Or run: ms-settings:about
You should be able to install without having the main MS store interface enabled using the WSL command.
First let’s find out what WSL version you have
Open PowerShell as administrator
First you will need to enable the subsystem for Linux
dism.exe /online /enable-feature /featurename:Microsoft-Windows-Subsystem-Linux /all /norestart