Find Computer Name - Windows 10 or newer

 Go to the Windows Settings > System > About page

Or run: ms-settings:about

Select and copy your computer name (labeled as device name)

Right click on the name and select Copy

Paste the pain text in the email or other communication with your help desk.

How to setup Linux Subsystem and install Ubuntu

 You should be able to install without having the main MS store interface enabled using the WSL command.

First let’s find out what WSL version you have 

Open PowerShell as administrator

First you will need to enable the subsystem for Linux

dism.exe /online /enable-feature /featurename:Microsoft-Windows-Subsystem-Linux /all /norestart

Then you’ll want to enable the virtual machine platform, this is so WSL 2 can be set up.

dism.exe /online /enable-feature /featurename:VirtualMachinePlatform /all /norestart

Reboot your system after you do these two things.

Restart-Computer -Force

Download and install the WSL2 kernel

https://aka.ms/wsl2kernel

opening PowerShell as administrator and run the following command

wsl --set-default-version 2

For information on key differences with WSL 2 please visit https://aka.ms/wsl2

To the list available distributions use the following command

wsl --list –online

To start up Ubuntu just type: wsl

This start Ubuntu and places you and user profile as root

You can also type ubuntu

You will also find the shortcut in the start menu

Clicking on this will open the Ubuntu bash shell.